Resources for Allscripts and eClinicalWorks Users

Access eHealthDC guides and EHR developer information specific to Allscripts and eClinicalWorks users.

Allscripts TeleVisit FAQs from eHealthDC (Release 1)

Learn about commonly asked questions about telehealth functionality in Allscripts.

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eClinicalWorks TeleVisit FAQs from eHealthDC (Release 1)

Learn about commonly asked questions about telehealth functionality in eClinicalWorks.

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Creating Televisit Consent Statement in eCW (Release 1)

See eHealthDC’s suggested approach to document patient consent for televisits in eClinicalWorks.

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eClinicalWorks TeleVisit Set-up Steps

See eCW’s instructions for administrators to activate Televisits, on demand, in eCW.

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eHealthDC Guide for Providers using eClinicalWorks TeleVisits

See eCW’s instructions for providers to start an audio and video televisit in eCW and steps to create a claim.

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eClinicalWorks Guide for Patients using Healow for Telehealth

See eCW’s instructions for patients to install the healow application and start an audio and video televisit.

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Configuring Televisit Emails Reminders

Use this guide to set up email reminders for TeleVisits

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Configuring TeleVisit Text Reminders

Use this guide to set up patient text reminders for TeleVisits

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eClinical Works Telehealth Webinars

View step-by-step video telehealth tutorials from eCW on how to use Healow TeleVisits

View Webinars

Check back soon for updates.

Additional Telehealth Resources

Guidance on Telehealth Visits in the District

Privacy and Security Information and FAQs

The information and guidance on this site applies to the national public health emergency due to COVID-19.